I seriously hate to be the bearer of bad news.
Yesterday, I went to Straight & Smooth Salon to have my hair dyed. It was really part of my plan to get a hair dye as I'm going on a quick vacation this week and for vanity reasons, I want to look different on photos - specifically, to look better on photos than the ones I had last June.
I was thinking of going to Piandre or Bench Fix but considered Straight & Smooth Salon since it's Piandre's sister company.
I arrived there at 1:30pm, told Ruby I was going to get my hair dyed using L'Oreal INOA. They stylist Ruby assigned to me was insisting that I stick with L'Oreal Majic something. But I said, I came here specifically for L'Oreal INOA because Piandre doesn't carry it.
So, she dyed my hair. All the staff were accomodating and nice. I couldn't complain on that.
free use of netbook, cookies, and iced tea
L'Oreal INOA applied on my hair
I chose this shade in warm/brown shade section. Number 7.51, I think. I was advised by the stylist that INOA doesn't show much on the hair. So, even if I chose a lighter color, that color wouldn't be achieved. It would still be darker. I still chose a safe shade. Not too light but there's definitely a hint of a different color other than black/dark brown hair.
my fugly, damaged hair
Notice the top of my hair. It looked copper-ish/orange-y, right? It looked a lot worse under sunlight. So after 5 minutes of staring at my new hair color outside the salon, I went back and complained. First of all, it wasn't the shade I chose. Secondly, the hair color wasn't even. The top of my hair was so light it could pass for blonde. Then the rest of my hair was just brown.
So, they dyed my hair again. After 30minutes, the top of my hair turned orange! The owner talked to me and told me the truth about L'Oreal INOA. Apparently, as per Straight & Smooth Salon, INOA is not a good product. L'Oreal just really has a good PR that they keep on pushing the product. But most of their clients that tried INOA had complained about the uneveness of color it brings to the hair. This is also the reason why Piandre does not carry L'Oreal INOA. No wonder, initially they were insisting that they'd use L'Oreal Majic on me instead of INOA.
They dyed my hair again using dark ash blonde and gave my hair a treatment. Oh, they also voided the sale on card transaction which was Php2,400.00.
Were they able to fix my hair? Not really.
top of my hair. it's still freaking light!
that isn't the color of my hair when I went to the salon.
No choice, gotta stick with a fugly uneven hair color
Obviously, I will not go back to Straight & Smooth Salon ever. This experience is enough for me to shut off all their services altogether. I was also so disappointed with Piandre. Because the people from Straight & Smooth are trained by Piandre. So, I guess I would have to end my 14-year relationship with Piandre (formerly known as Gem Salon).